Privacy Notice
Who We Are?
We are Amicis Data Ltd, also trading as Clinical DPO. We are registered with the Information Commissioners Office as a data controller registration number ZA482973. We specialise in data protection compliance including provision of Data Protection Officer services..
Your Privacy
Your privacy matters to us and we are committed to the highest data privacy standards. We adopt the six core principles of data protection. This notice provides detailed information on when and why we collect your personal information, how we use it, and the very limited conditions under which we may disclose it to others.
Collection of Your Personal Data
We collect your personal information via disclosure directly from you which might be via our website, telephone, or face to face engagement for the following purposes:
- To provide you with information that you have requested or that we think may be relevant where you have demonstrated an interest.
- To initiate and complete commercial transactions with you, or the entity that you represent, for the purchase of services.
- To fulfil a contract that we have entered into with you. In these circumstances, it may be your organisation, rather than you, that has provided us with your personal data.
As part of our Data Protection Officer services, we also operate as a Data Processor to other Data Controllers and collect personal data on their behalf. We process this under the direct instruction of our client with consideration made to the data processing contract in place.
Categories and Type of Personal Data Collected and Processed
We collect contact details from you including:
- Name
- Work Address
- Telephone number(s)
- Email address(es)
Reason for Data Collection and Processing Activities:
|
Processing Activity |
Lawful Basis For Processing |
|
To contact you following an enquiry or to respond to questions |
Performance of a contract |
|
To respond to customer service queries |
Legitimate interest |
|
To fulfil our contract to provide the agreed service |
Performance of a contract |
|
To process orders |
Performance of a contract |
|
To receive payment and financial accounting |
Performance of a contract |
|
To contact you about our services |
Legitimate interest |
|
To share relevant news stories, articles or blogs with you |
Legitimate interest |
Sharing of Personal Data
During the delivery of our service to you, we will share your data with other companies who provide services to us. These Data Processors are under contract with us and have provided sufficient guarantees that they will process your data as per our instructions as agreed in Data Processing Agreements. They will ensure your data is protected using appropriate technical and organisation measures.
Our operations are based in the UK, and your personal information is generally processed within the UK and countries within the European Economic Area (EEA). In some instances, we may transfer your personal information to third countries, for example, where our suppliers or cloud service providers are situated outside the UK and EEA. If the recipient is situated in a third country that has not received an adequacy decision from the relevant regulator, we will ensure additional safeguards are in place including the use of applicable standard contractual clauses.
Where necessary we may disclose your information to external agencies and organisations. Should any claim be made, we may pass your personal information to our insurers and, if our business is wholly or partially transferred to a third party, your personal information may be one of the transferred assets. The new controlling party will, under the terms of this Privacy Notice, be permitted to use that data only for the purposes for which it was originally collected by us.
How Long Do We Keep Your Personal Data For?
We retain personal information to provide our services to you. Data is retained inline with data protection legislation, and for no longer than is required for the purpose for which it was collected.
Your Rights in Relation to Personal Data
Under data protection legislation, you have certain rights.
You can exercise your rights by emailing our Data Protection Officer on support@clinicaldpo.com
|
Right |
Explanation
|
|
Right to be Informed |
You have the right to be informed about the collection and use of your personal data. We regularly review and update or Privacy Notice to ensure accuracy and reflect our data processing activities.
|
|
Right of Access
|
You have the right to access your personal data
|
|
Right to Rectification
|
If the information we hold about you is inaccurate or incomplete you can request that we correct this
|
|
Right to Erasure
|
You can request that we delete or remove personal data in certain circumstances
|
|
Right to Restrict Processing |
You have the right to request that we cease processing your data if
|
|
Right to Data Portability
|
Where you have consented to our processing your data or where the processing is necessary for us to deliver a contract you can request a copy of that data be provided to a third party
|
|
Right to Object |
You have the right to object to our processing in certain circumstances. For example, you can object to:
|
|
Rights Relating to Automated Decision-Making Including Profiling |
We do not use automated decision-making or profiling
|
If you are unhappy with anything we have done with your data, you have the right to complain to the Information Commissioners Office. We hope that you would consider raising any issue or complaint you have with us first. We will do our very best to solve any problems you may have.
To make a complaint to the Information Commissioner’s Office follow the link or call them on 0303 123 1113.
Use of Cookies and Other Technologies
We do not set and use cookies, tracking and similar technologies to store and manage user preferences on our website, advertise, enable content or otherwise analyse user and usage data.
How to Contact Us?
For all data protection matters or questions relating to how we manage your data, you can contact us:
Phone Number: 0203 411 2848
Email: support@clinicaldpo.com
Find Us
ClinicalDPO UK
Innovation Centre
Hornbeam Business Park
Harrogate
HG2 8QT
United Kingdom
ClinicalDPO Europe
Landscape House
Baldonnell Business Park
Dublin 22
D22 P3K7
Ireland